We value your communication and feedback
ACD Tas welcomes your feedback
ACD Tas’s mission is to provide community leadership and quality support options that improve participation and life outcomes. If you would like to tell us about something we have done well or if you have a suggestion about how we could do things differently, please let us know.
We value your feedback as it supports us to provide high quality services that meet the needs of the families we work with. By telling us your thoughts, you can help us to improve the services we deliver.
Translating and Interpreting Service
The Translating and Interpreting Service (TIS National) is an interpreting service for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Their services enable non-English speakers to independently access services and information in Australia.
TIS National provides an immediate phone interpreting service 24 hours a day, every day of the year by calling 131 450.
Visit their website for more information https://www.tisnational.gov.au/
National Relay Service
If you are deaf and/or find it hard hearing or speaking with people who use a phone, the National Relay Service (NRS) can help you. A call through the NRS lets you communicate with a hearing person who is using a phone even if you can’t hear or don’t use your voice.
Depending on your hearing and speech, and equipment you have, you can choose from one or more relay call types.
Voice Relay number – 1300 555 727
TTY number – 133 677
SMS relay number – 0423 677 767
Except for calls made through Video Relay, the NRS is available 24 Hours a day, every day.